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Terms of service for Commissions

01
General Terms

  • Prices are subject to change based on demand.
     

  • I have the right to reject any order for any reason

  • You can request a commissions either via my email (ariascendbusiness@gmail.com) or via twitter dms @Ariascend

02 
Payment

  • Currency accepted is GBP (£) and can be paid through Paypal PLEASE covert the original prices into the currency you are using to make sure you are paying the correct amount!
     

  • Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
     

  • Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

03
Delivery

  • The time it takes to finish your commission varies 1 week - 3 months depending on factors such as health, the complexity of the commissioned piece, other work, and Uni work
     

  • Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product. 

04
Revisions

  • You get 3 rounds of changes on the commissioned piece included in the price.
     

  • A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.
     

  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
     

  • If your reference is unclear to start with changes will come at an extra charge.

05
Copyright and usage

I, "ARTIST NAME" (the artist):
 

  • I reserve the right to cancel and refund the order at any time for any reason.
     

  • I retain all copyrights over the commissioned artwork.
     

  • I will NOT claim the intellectual property (IP) of the commissioned artwork.
     

  • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
     

  • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

 

You (the customer/commissioner):

 

  • You may upload the commissioned artwork on any website and social channels.
     

  • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc) Unless it has been discussed with me beforehand.
     

  • You may NOT alter the commissioned artwork without my (the artist's) consent.

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  • You retain the rights to the intellectual property (IP).

  • The following is considered copyright infringement:​
     

  • Reproducing/using the copyrighted artwork commercially - means making money off it in any way without my consent.
     

  • Claiming the artwork as your own
     

  • Altering the artwork without my consent
     

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06
Cancellation and refund policy

  • The buyer is not allowed a refund once I started working on the commission.
     

  • If for any reason I am unable to start your commission you will receive a full refund.
     

  • If you cancel your order before I started it, you can get a full refund.
     

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
     

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

What do you get?

  • Drafts/mock-ups that you must decide which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts)
     

  • Sketch and/or final sketches that you must accept before I continue the work

 

  • Full-resolution file (approx. 210 x 297 mm at 300 DPI) of final drawing and a smaller version for internet upload. Final file formats are usually PNG.

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